How can we help?
- Covid-19 – Latest Updates
- Do I need to pre-book my entry as a Merlin Pass holder to visit the attractions?
- Will my Merlin Annual Pass be extended due to the November National Lockdown?
- Can I currently buy a new Merlin Annual or Membership Pass?
- Will my Merlin Monthly Membership payments by suspended due to the November National Lockdown?
- Do you offer Disability Guides for the attractions?
- What are the exclusions for a Standard Merlin Pass?
- Can I currently Renew my Merlin Annual Pass?
- What are the photo requirements?
- How can I contact you?
- Can I contact you via Live Chat?
- What is the difference between a Merlin Membership and a Merlin Annual Pass?
- I have a Merlin Membership, can I change my payment date?