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  1. Merlin Annual Pass UK Official Site - UK's Largest Theme Park & Family Fun Destination
  2. Getting Started
  3. Receiving Your Pass

Articles in this section

  • How long does delivery take?
  • I haven’t received my physical Merlin Pass.
  • I haven’t received my confirmation email, what should I do?
  • I bought my pass at an attraction, how do I redeem it?

I bought my pass at an attraction, how do I redeem it?

Please scan the QR code on your receipt to redeem your Pass.

Please note, you will need to redeem your Pass within 7 days of purchase.

Compare & Buy Passes

Related articles

  • I haven’t received my physical Merlin Pass.
  • I haven’t received my confirmation email, what should I do?
  • How long does delivery take?
  • How do I access my Payment Portal?
  • Can I get a gift voucher for a Merlin Annual Pass?

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