NEW: Pre-Book Hub
- Can I make a booking for a specific date if I have multiple different pass types?
- What pass types does this pre-booking hub apply to?
- Where can I access the hub from?
- I’m trying to book for a date however it is greyed out – how come?
- How do I add my friend/family member’s Pass to my booking hub?
- I want to make a change to an existing booking – how do I do that?
- I want to cancel a booking – how do I do that?
- I want to add a Carer Pass – how do I do that?
- What happens to my bookings if my account is deleted?
- What happens to my current bookings if my Pass is cancelled?
- I want to add an Under 3s ticket – how do I do that?
- I’ve got some existing bookings using the old hub – what will happen to those?
- What do I do if I have an issue with my account or want to report something not working?
- I have a suggestion to improve on the hub, how can I let you know?
- I want to add a Share the Fun voucher – how do I do that?
- I want to purchase extras, (eg Fastrack, scare mazes, etc) - how do I do that?