General Information for Merlin Pass holders
Covid-19 – General Information for Merlin Pass Holders
Covid-19 – Information for Guests with Merlin Annual Passes
- I renewed my Merlin Annual Passes prior to/during November National Lockdown, when do I need to collect them?
- Will my Merlin Annual Pass be extended due to the November National Lockdown?
- Will my Merlin Annual Pass be extended due to the March National Lockdown?
- I renewed my Merlin Annual Passes prior to the attractions closing due to the March National Lockdown, when do I need to collect them?
- My Merlin Annual Pass expired during the attraction closures due to the March National Lockdown, will it be extended?
Covid-19 – Information for Guests with Merlin Monthly Memberships
General Information regarding Merlin Passes
- What are the photo requirements?
- Can I use my Merlin Annual Pass on the date it expires?
- How much have I saved by buying a Merlin Pass?
- Can I transfer my Merlin Pass to someone else?
- Can I freeze my Merlin Pass?
- Can I get my Pass/es back if they have been confiscated?
Passholder Exclusive Days
Guests with Additional Needs
- How do I apply for a Carer Pass?
- Do you offer Disability Guides for the attractions?
- What is the Ride Access Pass?
- Where can I find out further information and apply for the Ride Access Pass?
- How is the Carer’s Pass and Ride Access Pass different?
- What is a Carer Pass?
Merlin DigiPass
- What is a Merlin DigiPass?
- Who now operates your photography?
- Will I be able to use my Merlin DigiPass when I visit the attractions?
- Will my existing Merlin DigiPass be extended due to attraction closures in response to Covid-19?
- How do I purchase a Merlin DigiPass?
- How long is the Merlin DigiPass valid for?
Pop & Pin Badges
- What are POP Badges?
- How do I get a POP Badge?
- Which attractions can I get POP Badges from?
- What are the terms and conditions of POP Badges?
- What are Pin badges?
- How do I get Pin badges?
About Us
- How can I contact you?
- Can I contact you via Live Chat?
- What is the Merlin Annual Pass Cookie Policy?
- Can I request a charitable donation?
- How can I give feedback regarding my Merlin Pass?
- How can I send a Star?