We welcome any and all feedback on this new system – after all, it was designed with you in mind! Please contact the Merlin Annual Pass Contact Centre if you have any feedback or ideas on how this could be further improved.
Articles in this section
- Can I make a booking for a specific date if I have multiple different pass types?
- What pass types does this pre-booking hub apply to?
- Where can I access the hub from?
- I’m trying to book for a date however it is greyed out – how come?
- How do I add my friend/family member’s Pass to my booking hub?
- I want to make a change to an existing booking – how do I do that?
- I want to cancel a booking – how do I do that?
- I want to add a Carer Pass – how do I do that?
- What happens to my bookings if my account is deleted?
- What happens to my current bookings if my Pass is cancelled?