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  1. Merlin Annual Pass UK Official Site - UK's Largest Theme Park & Family Fun Destination
  2. Pre-Booking
  3. NEW: Pre-Book Hub

Articles in this section

  • Can I make a booking for a specific date if I have multiple different pass types?
  • What pass types does this pre-booking hub apply to?
  • Where can I access the hub from?
  • I’m trying to book for a date however it is greyed out – how come?
  • How do I add my friend/family member’s Pass to my booking hub?
  • I want to make a change to an existing booking – how do I do that?
  • I want to cancel a booking – how do I do that?
  • I want to add a Carer Pass – how do I do that?
  • What happens to my bookings if my account is deleted?
  • What happens to my current bookings if my Pass is cancelled?
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How do I add my friend/family member’s Pass to my booking hub?

To add an additional Pass to your account, you can select “Add new Pass” and then enter your friend’s barcode, as well as a name/nickname to associate with the Pass. An email will then be sent to the email associated with the Pass to verify that the passholder gives permission for their Pass to be added. Once approved, this Pass will then appear in your hub.

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Related articles

  • How do I buy Merlin Friends and Family tickets?
  • Where can I access the hub from?
  • How do I use my Share the Fun vouchers?
  • I’m not able to attend a booking I’ve already made and I want to avoid a strike, how do I cancel this?
  • How do I book a discounted stay at Alton Towers Resort?
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