If you have purchased New Merlin Annual Passes, these will take 3-5 working days to arrive and are tracked. After purchase, you will receive an email advising on delivery information including a tracking number which can be tracked online https://www.dhl.co.uk/en/express/tracking.html Please also check your junk or spam folder.
Articles in this section
- What are the photo requirements?
- How do I purchase a Merlin Annual Pass?
- Do you offer Merlin Annual Pass Gift Vouchers?
- How do I redeem my Merlin Annual Pass Gift Voucher?
- Why are you asking for my vehicle registration number when purchasing a Merlin Annual Pass?
- We are a family of 6 or more people, can we still have the Family rate?
- We are all 12+ years, can we still get the Family rate?
- Do you offer a Merlin Annual Pass where you can pay in monthly instalments?
- I haven't received my Pass/es, what do I do?
- When does my Merlin Annual Pass/es start?