Delivery of Merlin Annual Pass/es can take between 3-5 working days* from the date of purchase, so ensure you don't miss out on any time on your passes, we add 7 days onto your purchase date.
*Further information on up to date delivery times can be found here.
If you have renewed your Passes, then your Passes will be activated from the day you choose to collect them. We are unable to post out renewals. You have 8 weeks to collect from the date of purchase, but remember you will need to bring your old Pass/es with you, along with the card that you paid with.
What’s the difference between Merlin Membership and the Merlin Annual Pass?
We have two separate products; the Merlin Annual Pass and Merlin Membership. The Merlin Annual Pass is our upfront payment model (one-off payment when you purchase) and Merlin Membership is our monthly payment model (fixed fee per month plus an initial joining fee). You get the same great perks and benefits with both products, but there is one thing we need you to be aware of –
If you have bought a Merlin Membership, you may visit straight away – as your Pass is valid for 52 weeks from the moment you purchase it. Simply bring along your order confirmation email, photo identification (drivers license or passport) and the payment card that is assigned to our Merlin Membership.
If you have bought a Merlin Annual Pass, you will need to wait for your Pass cards to arrive before you can visit. Don’t worry, you’ll still get your full 12 months of fun! To account for the 3 – 5 working days delivery, we add on an additional 7 days to the validity so that your Passes are valid for 53 weeks. That means you can enjoy your full 12 months of fun once your Pass cards arrive.