As our attractions start to reopen, we wanted to give you a full update, so you have all the information on enjoying the magic with a Merlin Pass and what to expect during your visit.
The health and safety of our guests and our staff is our number one priority. In order to comply with government regulations and Merlin Health & Safety standards, we need to manage our capacity to ensure everyone has a safe and enjoyable visit. Because of this, all guests will be required to pre-book a ticket online.
We have brought in this temporary measure so that as many people as possible can experience the magic at our attractions as it will reduce the number of slots that are taken up by individuals who then do not show up. This £1 booking fee per passholder is applicable across all the UK attractions.
We know many of you buy your Merlin Annual Passes and Merlin Monthly Memberships so you can spontaneously visit our attractions. We’re closely following Government advice and will update this process when it’s suitable to do so.