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  1. Merlin Annual Pass UK Official Site - UK's Largest Theme Park & Family Fun Destination
  2. General Information for Merlin Pass holders
  3. About Us

Articles in this section

  • How can I contact you?
  • Can I contact you via Live Chat?
  • What is the Merlin Annual Pass Cookie Policy?
  • Can I request a charitable donation?
  • How can I give feedback regarding my Merlin Pass?
  • How can I send a Star?
  • Do you have a Newsletter I can sign up to?
  • What is your postal address?
  • How do I contact your Press Office?

Can I contact you via Live Chat?

Yes, we offer live chat (subject to availability) Monday - Friday 10am - 4pm. 

When Live Chat is available, you will see a "Chat" button in the bottom corner of the screen when you are accessing our Help Centre here.

Compare & Buy Passes Still need help? - Contact Us

Related articles

  • How can I contact you?
  • How can I purchase Friends and Family tickets?
  • I have a Merlin Membership, what happens if I miss a payment?
  • I have a Merlin Membership, how do I change my payment details?
  • I require 2 Carer Passes, what should I do?
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