How can I give feedback regarding my Merlin Pass? Here at Merlin Entertainments we appreciate all kinds of feedback. If you would like to give feedback regarding your Merlin Annual Pass, please complete our Guest Feedback Form Related articles How can I contact you? Can I contact you via Live Chat? Can I use my Merlin Membership immediately after purchase? I have a Merlin Membership, how do I access the payment portal? Do I get a discount on Short Breaks at the Resort Theme Parks?