Merlin Entertainments takes the misuse of passes very seriously. Our Terms and Conditions do state that a pass can only be used by the name and pictured individual. These T&C’s are also outlined on the card itself. Therefore we will be unable to re-issue your pass.
Articles in this section
- What are the photo requirements?
- Can I use my Merlin Annual Pass on the date it expires?
- How much have I saved by buying a Merlin Pass?
- Can I transfer my Merlin Pass to someone else?
- Can I freeze my Merlin Pass?
- Can I get my Pass/es back if they have been confiscated?
- Do you offer a transferable pass for Foster Parents?
- Can I used my employee/benefits provider discount to purchase Merlin Passes?