How can we help?
- Gold and Platinum Merlin Annual Pass Update
- Covid-19 – Latest Updates
- Do I need to pre-book my entry as a Merlin Pass holder to visit the attractions?
- My physical card hasn't arrived yet, Can i still pre-book?
- What are the photo requirements?
- How do I apply for a Carer Pass?
- Do you offer Disability Guides for the attractions?
- How can I contact you?
- Can I contact you via Live Chat?
- Can I still buy a Standard or Premium Merlin Annual Pass?
- Can I currently Renew my Standard or Premium Merlin Annual Pass?
- What are the exclusions for a Standard Merlin Pass?
- Am I currently able to purchase a Merlin Membership?
- I have a Merlin Membership, can I change my payment date?